1. Overview

Sam Bathtub Refinishing respects the privacy of website visitors, potential customers, and customers who contact the company about bathtub refinishing services.

This Privacy Policy describes how information may be collected, used, stored, and shared when you visit this website, submit a contact or quote form, call the company, send a message, or communicate about a potential project.

2. Information Collected

The company may collect information that you voluntarily provide when you request a quote, ask a question, call, email, text, or submit a form on the website.

Information you may provide

• Name
• Phone number
• Email address
• Project address, city, or service area information
• Bathtub condition, such as staining, peeling, chips, wear, or previous coating
• Whether the bathtub has been refinished before
• Preferred contact method
• Messages, questions, or project details you choose to send
• Photos of the bathtub or surface condition, if you voluntarily send them by phone, text, email, or another approved method

Information collected automatically

The website may collect basic technical information through normal website operation, such as browser type, device information, IP address, pages visited, referring pages, and general usage data. This information may be collected through hosting tools, security tools, analytics tools, cookies, or similar technologies.

3. How Information Is Used

Information may be used for legitimate business purposes related to bathtub refinishing inquiries and customer communication.

• Respond to quote requests and project questions
• Discuss bathtub condition, previous coatings, and service availability
• Schedule evaluations, calls, or service appointments
• Provide project-related communication before or after service
• Send care guidance, warranty-related communication, or follow-up information when applicable
• Improve website content, forms, user experience, and customer service
• Maintain website security and prevent misuse
• Comply with legal, tax, insurance, or recordkeeping obligations when applicable

4. How Information May Be Shared

Sam Bathtub Refinishing does not sell personal information. The company may share information only when reasonably necessary to operate the business, respond to inquiries, provide services, or comply with applicable requirements.

• Website hosting, form processing, email, phone, SMS, or technology providers
• Service providers that help operate the website or business systems
• Professional advisors, such as accounting, legal, or insurance providers
• Government, legal, or regulatory parties if required by law or to protect rights and safety

Third-party services may process information according to their own privacy practices. Visitors should review the privacy policies of any third-party platforms they use to communicate with the company.

5. Cookies and Website Data

The website may use cookies or similar technologies to support basic website functionality, improve performance, understand how visitors use the site, protect the website, or support marketing and analytics tools if such tools are active.

You can usually control cookies through your browser settings. Disabling cookies may affect how some website features work.

6. Photos, Text Messages, and Project Communication

Bathtub refinishing inquiries may involve photos of the bathtub, worn areas, peeling coatings, stains, chips, or other surface conditions. If you choose to send photos, those photos may be used to understand the project and discuss potential next steps.

Do not send sensitive personal information, payment details, or unrelated private information through photos, text messages, email, or contact forms.

If you communicate by phone, SMS, email, or another platform, the communication may also be subject to that platform’s privacy terms and data practices.

7. Data Retention and Security

Information may be retained for as long as reasonably necessary to respond to inquiries, provide service, maintain records, resolve issues, comply with obligations, and operate the business.

The company uses reasonable efforts to protect information from unauthorized access, misuse, loss, or disclosure. However, no website, form, email, SMS message, or internet transmission can be guaranteed to be completely secure.

8. Your Choices

You may contact the company to request updates, corrections, or deletion of information you previously provided, subject to applicable recordkeeping, legal, or business requirements.

• You may choose not to submit a website form.
• You may call instead of using the form.
• You may avoid sending photos if you do not want them reviewed.
• You may unsubscribe or ask not to receive non-essential follow-up communication.
• You may adjust browser cookie settings through your browser.

9. Children’s Privacy

This website is intended for adults seeking residential or property-related bathtub refinishing services. The company does not knowingly collect personal information from children.

10. External Links

The website may contain links to third-party websites or platforms. Sam Bathtub Refinishing is not responsible for the privacy practices, content, or policies of third-party websites.

11. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after updates means the revised policy applies going forward.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact Sam Bathtub Refinishing.